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When documents cannot be stored on a memory storage device

Message

Causes

Solutions

“Cannot write on the memory storage device because remaining free space is insufficient.”

The memory storage device is full and scan data cannot be saved. Even if the memory storage device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded.

  • Replace the memory storage device.

  • If the document is scanned as single-page or divided into multiple pages, data already written to the memory storage device is saved as is. Replace the memory storage device, and then press [Retry] to save the remaining data, or press [Cancel] to redo the scan.

“Cannot write on the memory storage device because the device is write-protected.”

The memory storage device is write-protected.

Unlock the write-protection on the memory storage device.

“Cannot write on the memory storage device. Check the memory storage device and machine settings.”

The memory storage device is faulty, or the file name contains a character that cannot be used.

  • Check to see if the memory storage device is defective.

  • Check the memory storage device. It might be unformatted, or its format might be incompatible with this machine.

  • Check the file name set at the time of scanning. For details about the characters that can be used in file names, see "Specifying the File Name", Scan.

“Exceeded max. page capacity per file. Press [Write] to write the scanned data to the memory storage device, or press [Cancel] to delete.”

The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device.

Reduce the number of documents to be written to the memory storage device, and then try again.

“Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete.”

The scan could not be completed because there was insufficient hard disk memory when the scanned data was saved to the memory storage device.

Specify whether or not to save the scanned document to the memory storage device.