Integration Server Authentication

A TWAIN operation occurred during authentication.

• Make sure no other user is logged in to the machine, and then try again.

Failed to decrypt a password.

• A password error occurred.

  Make sure the password is entered correctly.

• Either [DES] or [AES] is selected for "Driver Encryption Key: Encryption Strength".

  You can make access by specifying the driver encryption key.

• A driver encryption key error occurred.

  Make sure that the encryption key is correctly specified on the driver.

A user attempted authentication from an application on the "System Settings" screen, while only the administrator has authentication privileges.

• Only the administrator has login privileges on this screen.

• Log in as a general user from the application's login screen.

An authentication error occurred because the user name contains a space, colon (:), or quotation mark (").

• Create the account again if the account name contains any of these prohibited characters.

• If the account name was entered wrongly, enter it correctly and log in again.

An authentication error occurred because the Address Book is being used at another location.

• Wait a few minutes, and then try again.

The account is locked because the number of allowed authentication attempts has reached its maximum.

• Ask the user administrator to unlock the account.

An authentication error occurred because the user name contains a space, colon (:), or quotation mark (").

• Create the account again if the account name contains any of these prohibited characters.

• If account name was entered wrongly, enter it correctly and log in again.

The URL could not be obtained.

• Obtain the URL using Obtain URL in Integration Server authentication.

A login user name or password error occurred.

• Make sure the login user name and password are entered correctly.

• Make sure that a usable login name is registered on the machine.

  Authentication will fail in the following cases:

  If the login user name contains a space, colon (:), or quotation mark (").

  If the login user name exceeds 128 bytes.

Authentication timed out because the server did not respond.

• Contact the server or network administrator.

• If the situation does not improve, contact your service representative.

The authentication server login name is the same as a user name already registered on the machine. (Names are identified by the unique attribute specified in the LDAP authentication settings.)

• Delete the old, duplicated name, or change the login name.

• If the authentication server has just been changed, delete the old name on the server.

Authentication failed because the user name contains words that cannot be used by general users.

• Do not use "other", "admin", "supervisor" or "HIDE*" in general user accounts.

An authentication error occurred because the Address Book is being used at another location.

• Wait a few minutes, and then try again.

Authentication failed because no more users can be registered. (The number of users registered in the Address Book has reached its maximum.)

• Ask the user administrator to delete unused user accounts in the Address Book.

An authentication error occurred because the Address Book is being used at another location.

• Wait a few minutes, and then try again.