Previous
Messages |
Causes |
Solutions |
|---|---|---|
“Cannot find the specified path. Please check the settings.” |
The name of the computer or folder entered as the destination is wrong. |
Check that the computer name and the folder name for the destination are correct. |
“Error occurred, and transmission was cancelled.” |
|
Press [Exit], and then send the documents again. |
“Functional problem occurred. Stopped processing.” |
The power was turned off while the machine was receiving a document by Internet Fax. |
Even if you turn on the power immediately, depending on the mail server, the machine might not be able to resume reception of the Internet Fax if the timeout period has not expired. Wait until the mail server's timeout period has expired, and then resume reception of the Internet Fax. For details about reception of the Internet Fax, contact your administrator. |
“Functional problems with facsimile. Data will be initialized.” |
There is a problem with the fax. |
Record the code number shown on the screen, and then contact your service representative. Other functions can be used. |
“Memory is full. Cannot scan more. Transmission will be stopped.” |
The memory is full. |
If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. Check the pages that have not been sent using the Communication Result Report, and then resend those pages. |
“Put original back, check it and press the Start key.” |
Original jammed during Memory Transmission. |
Press [Exit], and then send the documents again. |
“Some page(s) are near blank.” |
The first page of the document is almost blank. |
The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. |
Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help.
If the paper tray runs out of paper, “There is no paper. Load paper.” appears on the screen, asking you to add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the screen. You can turn this function on or off with "Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
