Message |
Causes |
Solutions |
---|---|---|
“Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status].” |
The entered user name or password was invalid. |
|
“Exceeded max. email size. Sending email has been cancelled. Check [Max. Email Size] in Scanner Features.” |
The file size per page has reached the maximum e-mail size specified in [Scanner Features]. |
Change the scanner features settings as follows:
|
“Sending the data has failed. The data will be resent later.” |
A network error has occurred and a file was not sent correctly. |
Wait until sending is retried automatically after the preset interval. If sending fails again, contact your administrator. |
“Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status].” |
Transmission has failed. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the destination. |
Allocate sufficient space. |
“Transmission has failed. To check the current status, press [Scanned Files Status].” |
While a file was being sent, a network error occurred and the file could not be sent correctly. |
If the same message appears again after scanning again, the cause could be a mixed network, or else network settings were changed during WSD scanner transmission. For details about network error, contact your administrator. |