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When Using the Connect Copy Function

Message

Causes

Solutions

“Cannot connect to the sub-machine. Check the status of the sub-machine.”

The icon is lit.

The hard disk of the sub-machine is malfunctioning.

Press [Exit] on the main machine and follow the instructions on the display.

“Cannot print from the sub-machine. Check the status of the sub-machine.”

A paper or staple jam has occurred on the sub-machine, or toner or other supplies need to be replaced.

Follow the instructions displayed. For details about adding toner, see "Adding Toner", Maintenance and Specifications.

For details about jammed paper or jammed staples, see Removing Jammed Paper, or Removing Jammed Staples.

If the sub-machine's display indicates that a cover is open, follow the instructions displayed.

“Cannot print from the sub-machine. Check the status of the sub-machine.”

The sub-machine's User Tools menu is open.

Press the [User Tools/Counter] key to close the User Tools menu.

“Cannot print from the sub-machine. Sub-machine will be disconnected.”

The sub-machine has stopped due to power failure or communication error.

Continue copying using the main machine.

“Fold is available only when Sort mode is selected in Connect Copy.”

Sort has not been selected with fold.

Select the Sort function.

“No stamp data in the sub-machine.”

Stamp data on the sub-machine has been deleted.

Reprogram the stamp on the sub-machine.

“Sub-machine does not have the same paper setting(s).”

Paper type or tray settings on the two machines do not match.

Make the same settings on both machines.

“Sub-machine is in Interrupt mode.”

The sub-machine is in Interrupt mode.

Press the [Interrupt] key on the sub-machine to cancel Interrupt mode.

“Sub-machine paper settings must be the same to use this tray.”

Paper tray settings on the two machines do not match.

Make the same settings on both machines.

“The Cover Sheet setting(s) of the sub-machine is different from the main machine.”

Cover Sheet settings on the two machines do not match.

Make the same settings on both machines.

“The Designation Sheet n setting(s) of sub-machine is different from main machine.”

("n" in the message represents a changeable number.)

Designation Sheet settings on the two machines do not match.

Make the same settings on both machines.

“The Slip Sheet setting(s) of the sub-machine is different from the main machine.”

Slip Sheet settings on the two machines do not match.

Make the same settings on both machines.