Messages Displayed on the Control Panel When Using the Printer Function

“Cannot connect with the wireless card. Turn the main power switch off, then check the card.”

• The wireless LAN board was not inserted when the machine was turned on.

• The wireless LAN board was pulled out after the machine was turned on.

• The settings are not updated although the unit is detected.

Turn off the main power switch, and then confirm the wireless LAN board is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative.

“Hardware Problem: Ethernet”

An error has occurred in the Ethernet interface.

Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: HDD”

An error has occurred in the hard disk.

Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: USB”

An error has occurred in the USB interface.

Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: Wireless Card”

The wireless LAN board can be accessed, but an error was detected.

Turn off the main power switch, and then confirm the wireless LAN board is inserted correctly. And then, turn on the main power switch again. If the message appears again, contact your service representative.

“Load following paper in n. To cancel job, press [Job Reset].”

(A figure is placed at n.)

• The printer driver settings are incorrect.

• The paper input location does not contain paper of the size selected in the printer driver.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the paper input location. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper.

“Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools.”

• The printer driver settings are incorrect.

• The paper input location does not contain paper of the size or type selected in the printer driver.

• Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the paper input location. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper.

• Select the paper input location manually to continue printing, or cancel a print job. For details about how to select the paper input location manually, or cancel a print job, see "If an Error Occurs with the Specified Paper Size and Type", Print.

“Paper size of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools.”

(A paper input location name is placed at n.)

The size of the paper in the paper input location does not match the paper size specified in the printer driver.

Select a paper input location containing paper that is the same size as the specified paper size.

“Problem: Printer Font Error”

An error has occurred in the font settings.

Contact your service representative.

“The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.”

You have tried to delete files without the authority to do so.

To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide.

“Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared.”

The destination list is being updated from the network using Web Image Monitor.

Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed.

“You do not have the privileges to use this function.”

The logged in user name does not have permission for the selected function.

For details about how to set permissions, see Security Guide.

“Cannot display files from the selected memory device.”

The memory device used cannot be recognized.

For details about the recommended memory devices for the Direct printing function from removable memory devices, contact your service representative. The USB flash memory that features password protection or other security features may not work normally.

“The size of the selected file(s) is too large.”

• The size of the selected file exceeds 1 GB.

• The total size of the selected files exceeds 1 GB.

Files or groups of files larger than 1 GB cannot be printed.

• When the total size of the multiple files that are selected exceeds 1 GB, select files separately.

• When the size of selected file exceeds 1 GB, print by using a function other than the Direct printing function from removable memory devices.

You cannot select files of different formats at the same time.

“Exceeded the limit value for total data size of the selected files. Cannot select more files.”

• The size of the selected file exceeds 1 GB.

• The total size of the selected files exceeds 1 GB.

Files or groups of files larger than 1 GB cannot be printed.

• When the total size of the multiple files that are selected exceeds 1 GB, select files separately.

• When the size of selected file exceeds 1 GB, print by using a function other than the Direct printing function from removable memory devices.

You cannot select files of different formats at the same time.