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When clearing misfeeds, do not turn off the main power switch. If you do, your copy settings will be lost.
To prevent misfeeds, do not leave any torn scraps of paper inside the machine.
Contact your service representative if misfeeds occur frequently.
If the error message remains displayed even after you remove misfed paper, open and close the front cover.
When removing jammed paper, you can touch only those areas explicitly indicated in the manual.
Do not remove the fusing unit. Doing so will result in loss of print quality.
Inside the finisher, or inside the front cover, there are stickers or sheets explaining how to remove misfed paper.
If a detailed removal instruction appears on the right of the screen, follow it.
You can also use the procedure indicated in the [Check Status] screen to remove jammed paper.
Related topics
Locating Jammed Paper