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When clearing misfeeds, do not turn off the main power switch. If you do, your copy settings will be lost.
To prevent misfeeds, do not leave any torn scraps of paper inside the machine.
If paper jams continue to occur, see When You Have Problems Operating the Machine, When You Cannot Make Copies As Wanted
, When You Cannot Send or Receive Fax Messages As Wanted
, and Other Printing Problems
for details about how to solve the problem. If the actions recommended in this manual fail to eliminate the problem, contact your service representative.
If the error message remains displayed even after you remove misfed paper, open and close the front cover.
Inside the finisher, or inside the front cover, there are stickers or sheets explaining how to remove misfed paper.
If a detailed removal instruction appears on the right of the screen, follow it.
You can also use the procedure indicated in the [Check Status] screen to remove jammed paper.
Related topics
Locating Jammed Paper