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When an Indicator for the [Check Status] Key Is Lit

If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen.

[Check Status] screen

Operation panel screen numbered callout illustration

  1. [Mach./Applic. Stat] tab

    Indicates the status of the machine and each function.

  2. Status icons

    Each icon that can be displayed is described below:

    Operation panel screen illustration: The function is performing a job.

    Operation panel screen illustration: An error has occurred on the machine.

    Operation panel screen illustration: An error has occurred in the function being used. Or, the function cannot be used because an error has occurred on the machine.

  3. Messages

    Displays a message that indicates the status of the machine and each function.

  4. [Check]

    If an error occurs in the machine or a function, press [Check] to view details.

    Pressing [Check] displays an error message or the corresponding function screen. Check the error message displayed on the function screen and take the appropriate action.

The following table explains problems that cause the indicator to light.

Problem

Causes

Solutions

Documents and reports do not print out.

The paper output tray is full.

Remove the prints from the tray.

Documents and reports do not print out.

There is no paper left.

Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper.

An error has occurred.

A function which has the status “Error Occurred” in the [Check Status] screen is defective.

Press [Check] in the function which the error has occurred. Then check the displayed message, and take appropriate action. For details about error messages and their solutions, see "Messages Displayed" of each chapter.

You can use other functions normally.

The machine is unable to connect to the network.

A network error has occurred.

  • Press [Check] in the function which error is occurred. And then check the displayed message, and take appropriate action. For details about error messages and their solutions, see "Messages Displayed" of each chapter.

  • Check that the machine is correctly connected to the network, and that the machine is correctly set. For details about how to connect the network, see "Interface Settings", Connecting the Machine/ System Settings.

  • For details about connecting to the network, contact your administrator.

  • If the indicator is still lit even after trying to solve the problem as described here, contact your service representative.