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Paper Misfeed Message (Z1)(Z2)

The "(Z1)(Z2) Opn R.Cov/Tray1 & remove ppr. Opn & cls F.Cov" error message appears when a paper misfeed occurs inside the duplex section.

Important

  • Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.

  • If paper is fed from the bypass tray, be sure to remove all the paper from the bypass tray and close it before opening the front cover.

1Open the rear cover.

Printer illustration

2Remove the misfed paper.

Printer illustration

3Close the rear cover.

Printer illustration

If the printer does not recover from the error, a paper jam may have occurred in another location. In that case, proceed to the following steps.

4Lift and pull Tray 1 carefully, and then pull it out with both hands.

Printer illustration

5Push down on the Z2 lever, and remove the jammed paper.

Printer illustration

6Hold the tray with both hands, slide it along the rails of the printer body, and then push it straight in.

Printer illustration

7Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition.

Printer illustration

Printer illustration