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The printed image is different from the image on the computer

A printed image is different from the image on the computer's display.

  • When you use some functions, such as enlargement or reduction, the layout of the image might be different from that displayed on the computer display.

Images are cut off, or excess pages are printed.

  • If you are using paper smaller than the paper size selected in the application, use the same size paper as that selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.

    For details, see the printer driver Help.

PDF Direct Print is not executed (PDF file is not printed).

  • You must install an optional hard disk drive or set the value of [RAM Disk] in the System Menu to 2 MB or higher.

    For details about [RAM Disk], see "System Menu", Software Guide.

  • After adding a SDRAM module and setting the value of [RAM Disk] in the System Menu to 8 MB, value of [RAM Disk] returns to 0 MB if the SDRAM module is removed. If this happens, reset the value of [RAM Disk] to 2MB or higher.

    For details about [RAM Disk], see "System Menu", Software Guide.

  • When printing a PDF with a password set, set the password of the PDF file using the [Change PDF Password] menu in [PDF Menu] or Web Image Monitor. For details about [Change PDF Password], see "Print Settings Menu", Software Guide.

    For details about Web Image Monitor, see Web Image Monitor Help.

  • PDF files not allowed to be printed by the PDF file security setting cannot be printed.

  • Highly compressed PDFs cannot be printed using PDF Direct Print.

    Open the relevant application and print the PDF file using the printer driver.

    Set the file format to standard PDF.

As a result of printing using PDF Direct Printing, characters are missing or misshapen.

  • Before printing, embed the font in the PDF file to be printed.

The paper size appears on the control panel and printing is not performed with PDF Direct Print.

  • When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form Feed.

    Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed using PDF Direct Print and letter size paper is loaded in the paper tray, the file will be printed out. This applies similarly to the opposite case.