Removing Jammed Paper

This section describes how to remove jammed paper.

If two paper tray units (options) are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams. Pressing down forcefully on the machine's upper surfaces can result in malfunctions and/or user injury.

The inside of the machine could be very hot. Do not touch any parts other than specified in this document when removing misfed paper. Otherwise, it may cause burn injury.

The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper.

When clearing misfeeds, do not turn off the operation switch. If you do, your copy settings will be lost.
To prevent misfeeds, do not leave any torn scraps of paper inside the machine.
Contact your service representative if misfeeds occur frequently.
The internal parts of the machine may be hot. Wait for the duplex unit to cool down before clearing a paper jam in the unit.
When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual.
Do not remove the fusing unit. Doing so will result in loss of print quality.

More than one misfeed area may be indicated. If this is the case, check every indicated area. Refer to the following charts: A, P, and Y.
You can find stickers explaining how to remove misfed paper inside the right cover and on the top of the ADF cover.
When the machine instructs you to reset originals, reset them in the feeding position. The display will show you the number of originals to return.

Machine illustration