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When You Cannot Send Scan Files Using WSD

This section describes likely causes of and possible solutions for sending scan files using WSD.

Important

  • To use the WSD scanner function, enable the WSD scanner in Web Image Monitor in advance. For details about this function, see "Sending Scan Files Using WSD", Scanner ReferenceIllustration indicating instructions stored on a CD-ROM.

Problem

Cause

Solution

The WSD scanner function cannot be used.

Scan Profile is not set on the client computer.

Set Scan Profile. For details about how to do this, see "Creating a New Scan Profile", Scanner ReferenceIllustration indicating instructions stored on a CD-ROM.

The WSD scanner function cannot be used.

The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data.

Open scanner Properties, click the [Events] tab, and then select [Start this Program] as the computer's response on receipt of scan data. For details, see your operating system's Help.