Messages Displayed When Using the Copy/Document Server Function

“Authentication has failed.”

The entered login user name or login password is not correct.

Contact the user administrator.

“Authentication has failed.”

The machine cannot perform authentication.

Contact your administrator.

“Cannot detect original size.”

The original placed on the exposure glass is a non-standard size.

• Place the original on the exposure glass again. Face the original down.

• If the machine cannot detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce/Enlarge function. See "Sizes Detectable with Auto Paper Select", Copy and Document Server Reference.

“Cannot detect original size.”

Original is not placed, or the original placed on the exposure glass is a non-standard size.

• Place the original correctly.

• Specify the paper size.

• When placing an original directly on the exposure glass, the lifting/lowering action of the exposure glass cover or ADF triggers the automatic original size detection process. Lift the exposure glass cover or ADF by 30 degrees or more.

“Cannot punch this paper size.”

The Punch function cannot be used with paper size selected.

Select a proper paper size. See "Specifications for Punch Unit (Optional)", About This Machine.

“Cannot staple paper of this size.”

The Staple function cannot be used with paper size selected.

Select a proper paper size. See "Specifications for Finisher (Optional)", About This Machine.

“Check original orientation.”

Original is not placed in a proper orientation.

Change the orientation of the original.

“Check paper size.”

An irregular paper size is set.

If you press the [Start] key, the copy will start using the selected paper.

“Clean the scanning glass. (Located next to the exposure glass.)”

The scanning glass or guide plate of the ADF is dirty.

Clean them. See "Maintaining Your Machine", About This Machine.

“Duplex is not available with this paper size.”

A paper size not available in Duplex mode has been selected.

Select a proper paper size. See "Duplex Copying", Copy and Document Server Reference.

“Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?”

The number of scanned pages exceeds the capacity per file of the Document Server.

Press [Store File] to store scanned pages as a file. Scanned data is stored as a file in the Document Server. If you do not want to store scanned pages, press [No]. Scanned data is deleted.

“Exceeded the maximum number of sheets that can be used. Copying will be stopped.”

The number of pages the user is permitted to copy has been exceeded.

Contact your administrator.

“File being stored exceeded max. number of pages per file. Copying will be stopped.”

The scanned originals have too many pages to store as one document.

Press [Exit], and then store again with an appropriate number of pages.

“Magazine or Booklet mode is not available due to mixed image mode.”

You selected the "Magazine" or "Booklet" function for originals scanned using different functions, such as copy and printer.

Make sure originals for the "Magazine" or "Booklet" function are scanned using the same function.

“Magazine or Booklet mode is not available due to mixed color modes.”

You selected the "Magazine" or "Booklet" function for originals stored using copier function with different color mode, such as full color mode and black & white mode.

Make sure originals for the "Magazine" or "Booklet" function are stored using the same color mode.

“Magazine or Booklet mode is not available due to mixed color modes.”

You selected the "Magazine" or "Booklet" function for originals stored using printer function with different color mode, such as full color mode and black & white mode.

Make sure originals for the "Magazine" or "Booklet" function are stored using the same color mode.

“Maximum number of sets is n.”

(A figure is placed at n.)

The number of copies exceeds the maximum copy quantity.

You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy and Document Server Reference.

“Original is being scanned by another function. Switch to the following function, then press the Stop key to cancel scanning or press the Start key to continue.”

A function of the machine other than the Copier function is being used such as the Document Server function.

Cancel the job in progress. For example, press [Exit], and then press the [Document Server] key. Next, press the [Clear/Stop] key. When the message “The Clear / Stop key was pressed. Are you sure you want to stop scanning?” appears, press [Stop].

“Please wait.”

The destination list is being updated from the network using Web Image Monitor.

Wait until the message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed.

“Rotate Sort is not available with this paper size.”

A size of paper for which Rotate Sort is not available is selected.

Select a proper paper size. See "Sort", Copy and Document Server Reference.

“Stapling capacity exceeded.”

The number of sheets per set is over the staple capacity.

Check the stapler capacity. See "Specifications for Finisher (Optional)", About This Machine.

“The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.”

You have tried to delete files without the authority to do so.

Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file.

“You do not have the privileges to use this function.”

The logged in user name does not have permission for the selected function.

Contact your administrator about permission for the required function.