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Paper Misfeed Message (B)

The "(B) Open Front Cover and remove the paper." error message appears when a paper misfeed occurs in the internal paper feed path.

CAUTION


  • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface". Otherwise, an injury might occur.

Important

  1. Pull Front Cover Open Lever, and then open the front cover with both hands carefully.

    Printer illustration

  2. Lower the blue fusing unit levers, and pull out the jammed paper carefully.

    Printer illustration

    Printer illustration

    Pull the paper downward to remove it. Do not pull it upward.

    If the jammed paper is visible in the output tray, lower the blue fusing unit levers, and then pull the jammed paper out of the tray.

    If you cannot find the jammed paper, open the guide by lowering the guide's blue levers. Check inside the guide for the jammed paper.

    Printer illustration

    Printer illustration

    Be sure to fully close the guide after you have checked inside it for jammed paper.

    Attempting to close the front cover when the guide is still open will damage one or both of these components.

  3. Close the front cover with both hands carefully.

    Printer illustration

Note