When Printer is Not Functioning Properly
Paper is not fed from the selected tray.
When you are using a Windows operating system, the printer driver settings override those set using the control panel. Set the desired input tray using the printer driver.
For details, see the printer driver Help.
Prints do not stack properly.
Paper is damp. Use paper that has been stored properly.
Pull out the extender.
Using the control panel, select [System], [Anti-Humidity], and then set [Anti-Humidity Level] to [Level 2 (Medium)] or [Level 3 (Strong)].
Note that the first print takes longer than subsequent prints to complete.
See the printer driver help.
Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints).
See, Exterior: Front View
.
It takes too much time to turn on the printer.
If the printer is turned off while it is still accessing the hard disk (for example: during file deletion), the printer will require more time to power-up the next time it is turned on. To avoid this time delay, do not turn the power off while it is in operation.
It takes too much time to resume printing.
The data is so large or complex that it takes time to process it. If the data in indicator is blinking, the data is being processed. Just wait until it resumes.
The printer was in the Energy Saver mode. To resume from the Energy Saver mode, the printer has to warm up, and this takes time until printing starts. To disable the Energy Saver mode, select [Off] for [Energy Saver On/Off] in the [System], [Energy Saver] menu.
It takes too much time to complete the print job.
Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data.
Changing the settings with printer driver may help to speed up printing.
For details, see the printer driver Help.
The data is so large or complex that it takes time to process it. If the data in indicator is blinking, the data is being processed. Just wait until it resumes.
If “Waiting for print data...” appears on the display, the printer is now warming up. Wait for a while.
The printer is adjusting the color registration. Wait for a while.
Prints fall behind the machine when they are output.
Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints).
See, Exterior: Front View
.
With Windows 2000/XP/Vista/7, Windows Server 2003/2003 R2/2008/2008 R2, attached options are not detected.
The computer and printer are not in two-way communication. You must configure attached options in the printer properties.
For details, see the printer driver Help.
If the problem cannot be solved, contact your sales or service representative.
With Windows 2000/XP/Vista/7, Windows Server 2003/2003 R2/2008/2008 R2, when doing aggregate prints or bound prints.
Check that the paper size and direction set in the [Menu] tab of the printer driver are the same as those set in the application.
If the settings are not the same, change the settings of the printer driver.
Some complex images do not print out on large custom size paper, such as paper with a length of 1260 mm.
If the image prints out when a lower resolution is set, the printer does not have enough memory to process the image. To print the image at higher resolution, install the optional memory.
An empty tray is selected by Auto Tray Select, and the document does not print out due to out of paper error.
If a paper tray is opened and closed while the printer is in Energy Saver mode, the printer will initialize the tray upon recovery, but the tray will not be selectable by Auto Tray Select.
To print from a paper tray that you have opened and closed while the printer was in Energy Saver mode, you must manually specify the tray as the source paper tray before printing. When the printer recovers from Energy Saver mode and completes initialization, it will then print the document from the tray you have specified.
