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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  1. Press the [Printer] key.

    The printer screen appears.

  2. Press [Error Log].

    Operation panel screen illustration

    An error log list appears.

    Depending on the security settings, certain errors may not be displayed.

  3. Press the desired job list.

    You can select job list from [Complete List], [Locked Print Job List], [Sample Print Job List], [Hold Print Job List], or [Stored Print Job List].

  4. Select the print file you want to check, and then press [Details].

    A detailed error log appears.

    Press [Up arrow keyPrevious] or [Down arrow keyNext] to scroll the error files.

Note