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Top Page > Troubleshooting > Clearing Misfeeds > Removing Jammed Paper

Removing Jammed Paper

This section describes how to locate and remove jammed paper.

The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur.

Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or pushing in the finisher's staple unit. You can trap and injure your fingers if you do not.

When clearing misfeeds, do not turn off the operation switch. If you do, your copy settings will be lost.
To prevent misfeeds, do not leave any torn scraps of paper inside the machine.
Contact your service representative if misfeeds occur frequently.
If the error message remains displayed even after you remove misfed paper, open and close the front cover.

Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper.
If a detailed removal instruction appears on the right of the screen, follow it.
You can also use the procedure indicated in [System Status] to remove jammed paper.

Related topics

Locating Jammed Paper
When A is displayed
When B is displayed
When C is displayed
When D is displayed
When P is displayed (Type 1, 2)
When P is displayed (Type 3, 4 (models equipped with the ARDF))
When P1 is displayed (Type 3, 4 (models equipped with the one-pass duplex scanning ADF))
When P2 is displayed (Type 3, 4 (models equipped with the one-pass duplex scanning ADF))
When R is displayed in the case of Finisher SR 3050
When R1 - R5 is displayed in the case of Finisher SR 790
When R1 - R3 is displayed in the case of Booklet Finisher SR 3000
When R4 - R6 is displayed in the case of Booklet Finisher SR 3000
When R7 - R11 is displayed in the case of Booklet Finisher SR 3000
When R1 - R4 is displayed in the case of Booklet Finisher SR 3020
When R5 - R7 is displayed in the case of Booklet Finisher SR 3020
When R8 - R12 is displayed in the case of Booklet Finisher SR 3020
When R1 - R4 is displayed in the case of Finisher SR 3030
When R5 - R8 is displayed in the case of Finisher SR 3030
When U is displayed
When Y is displayed
When Y is displayed in the case of Large Capacity Tray
When Z is displayed