When You Cannot Make Clear Copies

Copies appear dirty.

Image density is too high.

Adjust the image density settings. See "Adjusting Copy Image Density", Copy/Document Server Reference.

Copies are dirty.

Auto Image Density is not selected.

On the control panel, select [Auto Density].

The reverse side of the original shows through on copies.

Image density is too high.

Adjust the image density settings. See "Adjusting Copy Image Density", Copy/Document Server Reference.

The reverse side of the original shows through on copies.

Auto Image Density is not selected.

On the control panel, select [Auto Density].

Shadow appears on copies of pasted originals.

Image density is too high.

• Adjust the image density settings. See "Adjusting Copy Image Density", Copy/Document Server Reference.

• Change the orientation of the original.

• Use clear tape to fix down pasted parts of the original.

Identical blemishes appear in the same place on every copy.

The exposure glass or ADF is dirty.

Clean the exposure glass and/or ADF. See Maintaining Your Machine.

Identical blemishes appear in the same place on every copy.

• The printed original is scanned again.

• Original Type Select is set to [Text / Photo], but the original features text and photographs that the machine cannot distinguish between.

On the control panel, in [Others], press [Generation Copy], and then begin copying.

Copies are too light.

Image density is too light.

Adjust the image density settings. See "Adjusting Copy Image Density", Copy/Document Server Reference.

Copies are too light.

A light copy may result when you use damp or rough grain paper.

• Use recommended paper only. For details about recommended paper, see "Recommended Paper Sizes and Types", About This Machine.

• Use paper that has been stored in the recommended temperature and humidity conditions. For details about the proper way to store paper, see "Paper Storage", About This Machine.

Copies are too light.

The toner cartridge is almost empty.

Add toner. See Adding Toner.

Parts of images are not copied.

The original is not set correctly.

Set originals correctly. See "Placing Originals", Copy/Document Server Reference.

Parts of images are not copied.

The correct paper size is not selected.

Select the correct paper size.

Images appear only partially colored.

The paper is damp.

Use paper that has been stored in the recommended temperature and humidity conditions. For details about the proper way to store paper, see "Paper Storage", About This Machine.

Colored lines appear.

The exposure glass is dirty.

Clean the exposure glass. See Maintaining Your Machine.

White lines appear.

The exposure glass is dirty.

Clean the exposure glass. See Maintaining Your Machine.

White lines appear.

When is flashing, toner is beginning to run out.

Add toner. See Adding Toner.

Copies are blank.

The original is not set correctly.

When placing originals on the exposure glass, make sure the side to be scanned is facing down. When placing originals in the ADF, make sure the side to be scanned is facing up.

A moire pattern appears.

The original has a dot pattern image or many lines.

Place the original on the exposure glass at a slight angle.

Black spots appear on the copy of a photographic print.

Because of high humidity, the photographic print has stuck to the exposure glass.

Place the print on the exposure glass in either of the following ways:

• Place an OHP transparency on the exposure glass, and then place the photograph on the OHP transparency.

• Place the photograph on the exposure glass, and then place two or three sheets of white paper over it. Leave the ADF open when copying.