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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log in the control panel.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error belongs to one of the following print jobs, it is not deleted. The error is stored separately until the number of those errors reaches 30. You can check any of these print jobs for error log information.

    • Sample Print Jobs

    • Locked Print Jobs

    • Hold Print Jobs

    • Stored Print Jobs

  • If the main power switch is turned off, the log is deleted.

1Press [Option].

Operation panel screen illustration

2Select [Error Log] using the [Down arrow key ] or [Up arrow key ] key, and then press the [OK] key.

Operation panel screen illustration

3Select a type of print jobs using the [Down arrow key ] or [Up arrow key ] key, and then press the [OK] key.

If you select [All], all error logs appears.

Operation panel screen illustration

4Select the error log you want to check using the [Down arrow key ] or [Up arrow key ] key.

Press the [Menu] key until the initial screen appears after checking the log.

Operation panel screen illustration

Note

  • To print files that appear in the error log, resend them after stored files have been printed or deleted.