Skip header
 

Uninstalling the Printer Driver

To update the printer driver, uninstall the old printer driver before installing the new one.

Important

  • The Status monitor installed with the current printer driver is uninstalled when the current printer driver is uninstalled.

  • Registered custom settings are also deleted. To continue using registered custom settings, save them as custom settings files before uninstalling.

1Press the printer's [Power] key to turn the printer off.

Power key illustration

2On the [Start] menu, click [Printers and Faxes].

3Click the icon of the printer, and then click [Delete] on the [File] menu.

A confirmation message appears.

4Click [Yes].

The printer driver is uninstalled.

5Click [Server Properties] on the [File] menu.

6Click the [Drivers] tab.

7In the [Installed printer drivers:] list, select [Printer Name], and then click [Remove].

A confirmation message appears.

8Click [Yes].

9Click [Close].

10On the [Tools] menu, click [Folder Options...].

11Click the [View] tab.

12In the [Advanced Settings:] box, click [Show hidden files and folders], and then deselect the [Hide extension for known file types] check box.

13Click [OK].

14On the [Start] menu, click [Search].

15Click [All files and folders], and then enter the model name (e.g., gelsprinter GX e7700) in the [All or part of the file name:] field.

16In the [Look in:] box, select the hard disk on which Windows is installed, and then click [Search].

17Right-click the file displayed as the search result, and then click [Delete].

The INF file is uninstalled.

18After uninstalling the printer driver, restart Windows.

Reference

  • For details about storing registered custom settings, see the printer driver Help.

  • For details about updating the printer driver, contact your sales or service representative.