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Removing bypass tray jam

If "Bypass Tray Paper Misfeed Jam" appears on the display, follow the procedure below to remove it.

CAUTION

  • The inside of this machine becomes very hot. Do not touch parts labelled "" (indicating a hot surface).

  1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully.

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  2. Close the bypass tray.

  3. Push the side button to open the front cover, and then carefully lower it.

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  4. Carefully pull out the print cartridge horizontally, holding its center.

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    • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.

    • Place the print cartridge on paper or similar material to avoid dirtying your workspace.

  5. Lifting the guide plate, remove the jammed paper carefully.

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  6. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place.

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  7. Using both hands, carefully push up the front cover until it closes.

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    Note

    • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.