Configuring Option and Paper Settings

Configure the printer driver according to the machine's option and paper settings.

Manage Printers permission is required to change the printer properties in the [Printers] folder. Log on as an Administrators or Power Users group member to acquire this permission.
Make sure that [Enable bidirectional support] in the [Port] tab of the printer properties is selected. The machine cannot print if [Enable bidirectional support] is not selected.

Conditions for Bidirectional Communication

Bidirectional communication allows the computer to retrieve the machine's paper settings, current status, and other information.

To establish bidirectional communication, the following conditions must be met:

Operating system of the computer: Windows 2000/XP/Vista, and Windows Server 2003/2003 R2/2008
When connected via a network
The machine is connected via a standard TCP/IP port, and the default port name must not be changed.
[Enable bidirectional support] in the [Port] tab of the printer properties is selected.
When connected via USB
The machine is connected to the computer's USB port using a USB interface.
[Enable bidirectional support] in the [Port] tab of the printer properties is selected.