Removing Printing Jams
If a paper jam occurs, one of the following messages appear on the screen:
“Bypass Tray Paper Misfeed Jam”
“Duplex Jam Duplex Misfeed Jam”
“Inner Jam”
“Lower Misfeed Jam”
“Outer Jam”
“Upper Misfeed Jam”
Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear.
Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine.
