Paper Misfeeds Occur Frequently

Paper jams occur frequently.

Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray.
See Loading Paper.
There may be a gap between the guides and the paper in the paper tray. Make sure there are no gaps.
See Loading Paper.
Paper is either too thick or too thin.
See Supported Paper for Each Tray.
Paper is bent or wrinkled. Use paper that have no bents or wrinkles.
See Supported Paper for Each Tray.
Paper has already been printed on.
See Supported Paper for Each Tray.
Paper is damp. Use paper that has been stored properly.
See Supported Paper for Each Tray.
When loading paper, separate paper from each other.

Multiple pages are fed at once.

There may be a gap between the guides and the paper in the paper tray. Make sure there are no gaps.
See Loading Paper.
Paper is either too thick or too thin.
See Supported Paper for Each Tray.
Paper has already been printed on.
See Supported Paper for Each Tray.
Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray.
See Supported Paper for Each Tray.
Paper is static. Use paper that has been stored properly.
See Supported Paper for Each Tray.
When loading paper, separate paper from each other.

Paper gets wrinkles.

Paper is damp. Use paper that has been stored properly.
See Storing Paper.
Paper is too thin.
See Types of Paper and Other Media.
There may be a gap between the guides and the paper in the paper tray. Make sure there are no gaps.
See Loading Paper.
The fusing unit is deteriorated or damaged. Replace the unit. For replacing the unit, Maintenance Kit (optional) is required.