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Ink Collector Unit Not Detected

The ink collector unit is not attached correctly. Follow the procedure below to attach the ink collector unit correctly.

  1. While pressing the recessed area (1) of the right front cover, open the cover (2).

    printer body illustration

  2. Attach the ink collector unit by pushing it in until it clicks. Take care not to spill the ink.

    Remove the ink collector unit only when necessary.

    printer body illustration

  3. Close the right front cover.

    printer body illustration

    If the message reappears, contact your service representative.

Reference