Removing Paper Jammed around the Guide Board

Follow the procedure below to remove paper that is jammed around the guide board.

The GX e2600 features a rear cover in place of a duplex unit.

If the bypass tray is attached to the printer, switch the printer off and detach the duplex unit.

Pressing the catches on both side of the duplex unit, remove the unit.
Detach the duplex unit completely so you can see the guide board in the recess.
If using the GX e2600, remove the rear cover.
Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board.
Open the left cover.
Turn the paper feed wheel to release paper from the feed belt.
Release paper from the feed belt to make it removable.
Insert your finger between the paper and the feed belt, and then remove the paper slowly.
Do not touch the feed belt.
Close the guide board.
Push the PUSH area on both sides of the guide board until it firmly closes.
Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place.
If using the GX e2600, attach the rear cover.
Close the left cover.
Printing starts.

Depending on how the paper was jammed, printing may resume from the next page, not the one jammed.