Troubleshooting USB

Problem

Solutions

The printer is not recognized automatically.

Turn off the power of the printer, reconnect the USB cable, and then turn it on again.

Windows has already configured the USB settings.

Open Windows' Device Manager, and then, under [Universal Serial Bus controllers] or [USB Controller], remove any conflicting devices.

Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help.