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Printing the Error Log

If files could not be printed due to printing errors, print the error log to identify the problem.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30.

  • If the main power switch is turned off, the log is deleted.

1Press the [User Tools/Counter] key.

User Tools/Counter key illustration

2Select [Printer Features] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

3Select [List/Test Print] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

4Select [Error Log] using [Up arrow key] or [Down arrow key], and then press the [OK] key.

Operation panel screen illustration

An error log is printed.

Note

  • If the main power switch is turned off, the log is deleted.