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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error belongs to one of the following types of print jobs, it is not deleted. Instead, it will be stored separately in error logs for each job type, up to a maximum of 30 for each log. You can check any of these print jobs for error log information.

  • If the main power switch is turned off, the error log is deleted.

1Press [Menu].

Illustration of operation panel screen

2Press the [Up arrow key] or [Down arrow key] key to select [Error Log], and then press the [OK] key.

Illustration of operation panel screen

3Select a type of print jobs using [Up arrow key] or [Down arrow key] key, and then press the [OK] key.

Illustration of operation panel screen

4Press the [Up arrow key] or [Down arrow key] key to select the error log you want to check.

Illustration of operation panel screen

Note

  • Press the [Escape] key until the initial screen appears after checking the log.

  • To print files that appear in the error log, resend them after stored files have been printed or deleted.