Removing Misfed Paper

An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper.

The inside of this printer becomes very hot. Do not touch parts labeled "" (indicating a hot surface). Touching these parts will result in burns.

Do not forcefully remove misfed paper, it may tear and torn pieces may remain inside the printer.
When paper is misfed a number of times, the following are possible causes.
- The control panel settings do not match the size or orientation of the loaded paper.
- The friction pad is dirty.
Misfed paper may be covered with toner. Be careful not to get toner on your hands or clothes.
If paper is still misfed after you have checked the above-mentioned causes, contact your sales or service representative.
When printing restarts after removing jammed paper, the printing position may be different, depending on the location of the jam.
- If the paper jam occurred in the optional finisher, printing will restart from the top page of the data currently being printed, or from the page where the paper jam occurred.
- If the paper jam occurred in the printer, printing will restart from the page where the paper jam occurred.
- Even if the paper jam occurred in the printer, the error will not be cleared unless the cover of the finisher is opened and closed.