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Duplex Print Always Misfeeds

Important

  • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down.

1Push up the lever on the right side, and open the printer's right cover carefully.

Right cover illustration

2Check if there is paper in the location shown below.

Interior illustration

3If there is paper, open the upper right cover.

Interior illustration

4Using your finger, push the paper up in the direction of the arrow.

Interior illustration

5Remove the paper from the upper right cover area carefully.

Interior illustration

6Close the upper right cover.

7Carefully close the right cover.