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This section describes photocopy problems and possible solutions.
Problem |
Solution |
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Photocopied pages are not in correct order. |
On the control panel, change the [Sort] setting of [Copy Settings] to collate pages as you require. For details about [Sort], see Copy Settings. |
Photocopied paper is blank. |
The original is not set correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See Placing Originals. |
The wrong original was copied. |
If copying from the exposure glass, make sure that there are no originals in the ADF. |
Copied pages are too dark or too light. |
Adjust the image density. See Adjusting Image Density. |
Copied pages do not look the same as the originals. |
Select the correct scan mode according to the type of original. See Selecting the Document Type According to Original. |
Black spots appear when photocopying a photographic print. |
The original may have stuck to the exposure glass due to high humidity.
|
A moire pattern is produced. |
The original probably has heavily lined or dotted areas. Switching the setting for image quality between [Photo] and [Mixed] may eliminate the moire pattern. |
Photocopied paper is dirty. |
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The original was not placed on the exposure glass correctly. |
Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass. |