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When “Remove Misfeed Internal Path” Appears

“Remove Misfeed Internal Path” appears when a paper jam has occurred in the fusing unit.

Open the front cover and remove the paper.

Important

  • Since the surrounding temperature is high around the guide, check for jammed paper when it gets a little cooler.

1Pull Front Cover Open Lever, and then open the front cover with both hands carefully.

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2Lower the blue fusing unit levers, and pull out the jammed paper carefully.

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Pull the paper downward to remove it. Do not pull it upward.

If the jammed paper is visible in the output tray, lower the blue fusing unit levers, and then pull the jammed paper out of the tray.

If you cannot find the jammed paper, open the guide by lowering the guide's blue levers. Check inside the guide for the jammed paper.

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Be sure to fully close the guide after you have checked inside it for jammed paper.

Attempting to close the front cover when the guide is still open will damage one or both of these components.

3Close the front cover with both hands carefully.

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Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.