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This section describes likely causes of and possible solutions for sending scan files using WSD.
Problem |
Cause |
Solution |
---|---|---|
The WSD scanner function cannot be used. |
Scan Profile is not set on the client computer. |
Set Scan Profile. For details about how to do this, see "Changing Scan Settings", Scanner Reference . |
The WSD scanner function cannot be used. |
The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. |
Open scanner Properties, click the [Events] tab, and then select [Start this Program] as the computer's response on receipt of scan data. For details, see your operating system's Help. |
Although scanning was performed by the client computer, the WSD scanner function cannot be used. |
WSD scanning cannot be performed from a client computer. |
Use the machine's control panel to send scan data to a client computer by WSD. Alternatively, disable WSD scanning and use TWAIN to send scan data to a client computer. |