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Removing Jammed Paper

This section describes how to remove jammed paper.

Important

  • The internal parts of the machine may be hot. Wait for the duplex unit to cool down before clearing a paper jam in the unit.

  • When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual.

  • Do not remove the fusing unit. Doing so will result in loss of print quality.

Note

  • Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper.

  • If a detailed removal instruction appears on the right of the screen, follow it.

  • You can also use the procedure indicated in [System Status] to remove jammed paper.