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When You Cannot Send Scan Files Using WSD

This section describes likely causes of and possible solutions for sending scan files using WSD.

Problem

Cause

Solution

The WSD scanner function cannot be used.

Scan Profile is not set on the client computer.

Set Scan Profile. For details about how to do this, see "Creating a New Scan Profile", Scanner Reference Illustration indicating instructions stored on a CD-ROM.

The WSD scanner function cannot be used.

The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data.

Open scanner Properties, click the [Events] tab, and then select [Start this Program] as the computer's response on receipt of scan data. For details, see your operating system's Help.

Although scanning was performed by the client computer, the WSD scanner function cannot be used.

WSD scanning cannot be performed from a client computer.

Use the machine's control panel to send scan data to a client computer by WSD. Alternatively, disable WSD scanning and use TWAIN to send scan data to a client computer.