Limitations

In the Windows Terminal Service environment, some of the printer driver's functions is unavailable. In an environment where Windows Terminal Service is installed, some of the printer driver's functions is unavailable, even if any function of Windows Terminal Service is not used. When you install SmartDeviceMonitor for Client in an environment where the Terminal Service is running on the Windows 2000 Server family computer, be sure to install it using the install mode. The following are the two methods of installation using the install mode:

1. Use [Add/Remove Programs] in [Control Panel] to install SmartDeviceMonitor for Client.

2. Enter the following command in the MS-DOS command prompt:

To quit the install mode, enter the following command in the MS-DOS command prompt.

Using [Auto-creating client printers] can select a logical printer created by copying the client's local printer data to the MetaFrame server. We strongly recommend testing this function in your network environment before using it for your work.

• The settings for optional equipment will not be stored in the server after the equipment is disconnected. The settings for optional equipment will be restored to its defaults each time the client computer logs on to the server.

• When printing a large number of bitmap images or using the server in a WAN environment over dial-up lines such as ISDN, printing may not be possible or errors may occur, depending on data transfer rates.

• When using MetaFrame XP 1.0 or higher versions, we recommend making settings in [Client Printer bandwidth] under [Citrix Management Console] according to the environment.

• If a print error occurs on the server and the print job or a printer created in [Auto-creating client printers] cannot be deleted, we recommend the following:

  • MetaFrame XP 1.0 SP1/FR1

    Make settings in [Delete unfinished print jobs] in the registry. For details, see the Readme file provided with MetaFrame.

  • MetaFrame XP 1.0 FR2

    Make settings in [Delete pending print jobs at logout] under [Printer Properties Management] of Citrix Management Console.

Using [Printer driver replication] can distribute printer drivers across all servers in a server farm. We strongly recommend testing this function in your network environment before using it for your work.

• If the printer drivers are not properly copied, install them directly onto each server.