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System Log Information

Use the following command to display the system log information:

Message

Problem and solutions

account is unavailable: Same account name be used.

User account is disabled. This could be because it use the same account name as the administrator account.

account is unavailable: The authentication password is not set up.

User account is disabled. This could be because the authentication password is not set, and only the encryption account is set.

account is unavailable: encryption is impossible.

Encryption is not possible and account is disabled. This could be because:

  • Security option is not installed.

  • Encryption password has not been specified.

add_sess_IPv4: bad trap <IPv4 address>, community <community name>

The IPv4 address (0.0.0.0.) is unavailable when the community access type is TRAP. Specify the host IPv4 address for the TRAP destination.

add_sess_IPv4: community <community name> already defined.

The same community name already exists. Use another community name.

add_sess_IPv6: bad trap <IPv6 address>, community <community name>

The IPv6 address [::] is unavailable when the community access type is TRAP. Specify the host IPv6 address for the TRAP destination.

add_sess_IPv6: community <community name> already defined.

The same community name already exists. Use another community name.

add_sess_IPX: bad trap <IPX address>, community <community name>

The IPX address (00:00:00:00:00:00) is unavailable when the community access type is TRAP. Specify the host IPX address for the TRAP destination.

add_sess_IPX: community <community name> already defined.

The same community name already exists. Use another community name.

adjust time server <NTP server name> offset: xx sec.

ncsd tells you the timing of the NTP server and whether or not the time system clock is set.

Authenticated

The supplicant is authenticated.

authenticating

The supplicant is authenticating with the access point (EAP or WPA).

Authentication mode mismatch

The authentication mode of the access point is different from the authentication mode of the supplicant.

Use the authentication mode between the access point and the supplicant.

btd is disabled.

Communication via Bluetooth is unavailable because btd is disabled in the security mode. Enable the btd in the security mode.

centrod is disabled.

Communication via parallel connections unavailable because centrod is disabled in the security mode.

Enable centrod in the security mode.

child process exec error! (process name)

The network service failed to start. Turn the printer off and then on. If this does not work, contact your service or sales representative.

cipher suite mismatch

The uni-cast / multi-cast suite (TKIP/AES/WEP) of the access point is different from the suite used by the supplicant.

Client EAP method rejected

The authentication mode of the access point is different with the authentication mode of the supplicant.

Use the same authentication mode between the access point and the supplicant.

Client password rejected

The client's password was rejected. Check the client password.

Client TLS certificate rejected

The client's TLS certificate was rejected. Check the certificate.

Connected DHCPv6 Server (<DHCPv6 serveraddress>).

The IP address was successfully received from the DHCPv6 server.

Connecting

The supplicant is waiting for wireless connection to the access point.

Current Interface Speed: xxxMbps

Speed of the network (10 Mbps, 100 Mbps, or 1G bps).

DHCPv6 server not found.

The DHCPv6 server was not found. Make sure that the DHCPv6 is on the network.

dpsd is disabled.

Communication via PictBridge is unavailable because PictBridge is disabled in the security mode. Enable PictBridge in the security mode.

Duplicate IP = <IP address> (from <MAC address>).

The same IP address (IPv4, or IPv6 address) was used. Each IP address (IPv4, or IPv6 address) must be unique. Check the address of the device indicated in [MAC address].

Exiting

The lpd service has ended and the system is exiting the process.

IEEE 802.11 <communication mode> mode

Displays wireless LAN communication mode (infrastructure, or 802.11 ad hoc).

IEEE 802.11 Card does NOT support WPA .

A wireless card that does not support WPA is installed. Install a wireless card that supports WPA.

IEEE 802.11 Card Firmware REV.<version>

Displays the version number of the 802.11 card's firmware.

IEEE 802.11 current channel <channel number>

Displays the current channel number of the active wireless card (in ad hoc and infrastructure mode).

IEEE 802.11 MAC Address = <MAC address>

Displays the MAC address of the wireless interface.

IEEE 802.11 SSID <ssid> (AP MAC Address <MAC address>)

The MAC address and SSID of the access point are connected in infrastructure mode.

IEEE 802.11 <communication mode> mode

Displays IEEE 802.11 communication mode.

inetd start.

The inetd service has started.

<Interface name> card removed

The interface managed by the supplicant has been removed.

<Interface name> interface down

The interface managed by the supplicant is disabled, or cannot connect to the access point.

<Interface name> interface up

The interface managed by the supplicant is enabled, or is connected to the access point.

Interface (interface name): Duplicate IP Address (<IP address>).

The same IP (IPv4 or IPv6) address was used. Each IP address must be unique. Check the address of the device indicated in [IP address].

<Interface> started with IP: <IP address>

IP address (IPv4 or IPv6 address) has been set for the interface and is operating.

<Interface>: Subnet overlap.

The same IP address (IPv4, orIPv6 address) and the subnet mask is used with other device.

job canceled. jobid=%d.

The spooled job was canceled due to error or user request.

LEAP challenge to access point failed

The LEAP challenge to the access point has failed.

Memory allocate error.

Data cannot be obtained.

Disconnect the USB cable, and then connect it.

MIC failure TKIP counter measures started

The supplicant using TKIP has detected two instances of tampering within 60 seconds and has started counter measures.

MIC failure TKIP counter measures stopped

Counter measures have stopped after 60 seconds (since the supplicant using TKIP started counter measures against tampering).

no RADIUS/authentication server

The supplicant has received a message reporting that a usable RADIUS server cannot be found.

no smart card detected on device

PEAP/GTC (Generic Token Card) is selected, but a smart card using GTC authentication cannot be found.

no WPA information element in probe response, rescanning

There is no WPA information on the response from the SSID probe of the access point you want to use. The supplicant is rescanning.

restarted.

The lpd service has started.

server certificate invalid

The server ID is disabled. Check the server authentication.

server identity invalid

The server ID is disabled. Check the server authentication.

server not trusted

The RADIUS server cannot be trusted.

session IPv4 <community name> not defined.

The requested community name is not defined.

session IPv6 <community name> not defined.

The requested community name is not defined.

session_ipx <community name> not defined.

The requested community name is not defined.

shutdown signal received. network service rebooting...

The smbd service has started.

SMTPC: failed to get smtp server ip-address.

The SMTP server IP address could not be obtained. This could be because:

  • The specified DNS server could not be found.

  • No connection to the network has been established.

  • The specified DNS server could not be found.

  • An incorrect DNS server is specified.

  • The specified SMTP server IP address could not be found in the DNS server.

SMTPC: failed to connect smtp server. timeout.

Connection to the SMTP server failed due to timeout. This could be because the specified SMTP server name is incorrect, or no connection to the network has been established, or the network configuration is incorrect, so there is no response from the SMTP server. Check the SMTP server name, or the network connection and configuration.

SMTPC: refused connect by smtp server.

Connection to the SMTP server is denied. This could be because server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the SMTP server name, port number, or the SMTP server port number.

SMTPC: no smtp server. connection close.

Connection to the SMTP server failed due to no response from SMTP. This could be because a server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the SMTP server name, port number, or the SMTP server port number.

SMTPC: failed to connect smtp server.

Connection to the SMTP server failed. This could be because no connection to the network has been established, or the network configuration is incorrect, so there is no response from the SMTP server, or the specified SMTP server name is incorrect, or the specified SMTP server IP address could not be found in the DNS server, or a server other than the SMTP server has been specified, or the specified SMTP server port number is incorrect. Check the DNS Server's IP address and SMTP server's IP address, or the SMTP server name and SMTP port number, or the SMTP server's SMTP port number, or the network connection and configuration.

SMTPC: username or password wasn't correct. [response code] (information)

Connection to the SMTP server failed, because the specified SMTP user name is incorrect, or the specified SMTP password is incorrect. Check the SMTP user name and password.

Snmp over IPv4 is ready

Communication over IPv4 with snmp is available.

Snmp over IPv6 is ready.

Communication over IPv6 with snmp is available.

Snmp over IPX is ready.

Communication over IPX with snmp is available.

snmpd start.

The snmpd service has started.

started.

The direct print service has started.

Started.

The bonjour (rendezvous) function is enabled.

stopped

The supplicant is terminating.

success key received

The supplicant received the EAP-Success key.

success but invalid key

The supplicant received a message reporting that EAP authentication was successful, but the EAPOL key was invalid.

supplicant started

The supplicant has started.

supplicant unbound

The supplicant is not connected to the unbound access point.

terminated.

The direct print service has stopped.

Terminated.

The bonjour (rendezvous) function is disabled.

There is problem in dhcp server operation.

There is a problem with the DHCP server.

If multiple DHCP servers are active on the network, check that they are assigning unique IP addresses to each printer.

too many pictures.

PictBridge printing failed because too many image are sent during one print transaction. Reduce images at one print transaction.

trap account is unavailable.

v3Trap cannot be sent. This could be because the Trap destination account is different from the account specified by the printer.

unauthenticated

The authentication failed. The supplicant was denied access to the access point, or was not authenticated.

Updated (option name) (value) via DHCPv6 Server

The parameter obtained from the DHCP server has been updated.

waiting for keys

The supplicant is waiting for the session key.

supplicant started

The supplicant has started.

supplicant unbound

The supplicant is not connected to the unbound access point.

WS-Device started.

WS-Device has started.

WS-Printer started.

WS-Printer has started.

Note

Reference