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Paper Misfeed Message (A)

The "(B)(C)(D) Press A to open cover and remove paper.". Error message appears when a paper misfeed occurs in the paper feed section.

CAUTION

Important

  1. Carefully open the printer's front cover (A) of by pulling left and right side levers.

    Printer illustration

  2. Remove misfed paper slowly.

    Registration roller illustration

    Registration roller illustration

    If you cannot find the misfed paper, look inside the printer.

  3. If a misfeed occurs in the output area of the fusing unit, open the output cover by pulling back the levers marked "A1" (left and right on the fusing unit's upper side).

    Fusing unit illustration

  4. Remove misfed paper slowly.

    Fusing unit illustration

  5. Close the output cover of the fusing unit.

  6. Carefully close the front cover (A).

    If the error message remains displayed even you have removed the misfed paper, check the input tray for a paper misfeed.

  7. Pull out the paper tray, and then carefully remove any misfed paper.

    Standard tray illustration

  8. Push in the paper tray. Make sure the tray is securely inserted to avoid paper jams.

Note