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Checking the Error Log

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the oldest error belongs to one of the following print jobs, it is not deleted. The error is stored separately until the number of those errors reaches 30. You can check any of these print jobs for error log information.

    • Sample Print

    • Locked Print

    • Hold Print

    • Stored Print

  • If the main power switch is turned off, the log is deleted.

1Press the [Menu] key.

The [Menu] screen appears.

2Press the [Up arrow key] or [Down arrow key] key to display the print type you want to check, and then press the [Sharp Enter] key.

3Press the [Up arrow key] or [Down arrow key] key to display [Error File(s)], and then press the [Sharp Enter] key.

4Press the [Up arrow key] or [Down arrow key] key to check the log.

Note

  • Press the [Online] key until the initial screen appears after checking the log.

  • To print files that appear in the error log, resend them after stored files have been printed or deleted.