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Top Page > Hardware Guide > Troubleshooting > Removing Jammed Staples > When the 2 Tray Finisher is Installed

When the 2 Tray Finisher is Installed

  1. Open the front cover of the finisher.

    2 tray finisher illustration

  2. Holding the lever, pull out the staple unit.

    Staple illustration

  3. Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit.

    Staple illustration

  4. Raise the face plate of the cartridge.

    Staple illustration

  5. Holding the cartridge's face plate up, remove the jammed staples.

    Staple illustration

  6. Return the face plate to its original position.

    Make sure it clicks into place.

    Staple illustration

  7. Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks.

    Staple illustration

  8. Return the staple unit to its original position.

  9. Close the front cover of the finisher.

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