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If You Cannot Exit from Connect Copy

This section describes causes and remedies if you cannot exit from Connect Copy.

Problem

Cause

Solution

There is no response when you press [Connect Copy].

Scanning is in progress.

Press the [Clear/Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

Copying is in progress.

Press the [Clear/Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

A paper misfeed has occurred on either the main machine or sub-machine.

  • Follow the instructions displayed. For details, see Removing Jammed Paper and Removing Jammed Staples.

  • If the sub-machine's display indicates that a cover is open, follow the instructions displayed.

  • To cancel Connect Copy, Press the [Clear/Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

The [Clear/Stop] key is pressed on the main machine.

To cancel Connect Copy, Press the [Clear/Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

Toner or other supplies need to be replaced on either the main machine or sub-machine.