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Paper Misfeed Message (Y)

The Y Open the part as shown and remove paper.” error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit.

Important

  • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.

  • If the 1200-sheet paper feed unit is installed, pull the 1200-sheet paper feed unit before following the procedure below.

1Open the cover on the right side of the paper feed unit or 2000-sheet paper feed unit carefully.

Paper feed unit illustration

2Remove misfed paper slowly.

Paper feed unit illustration

3Close the cover on the right side of the paper feed unit or 2000-sheet paper feed unit carefully.