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Paper Misfeed Message (C)

The C Read instructions in Front Cover to remove.” error message appears when a paper misfeed occurs in the paper feed section.

Important

  • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.

  • When removing misfed paper from the fusing unit, do not touch any parts other than those specified in this manual.

  • When a paper misfeed (C) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.

1Push up the lever on the right side, and open the printer's right cover carefully.

Right cover illustration

2Remove misfed paper slowly.

Interior illustration

3Remove misfed paper slowly.

Interior illustration

4Remove the paper slowly from the output area of the printer.

Exterior front view illustration

5Carefully close the right cover.

Note

  • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.