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Paper Misfeed Message (A)

The iconco2.120.gifA Open the part as shown and remove paper.” error message appears when a paper misfeed occurs in the paper feed section.

Important

  • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.

  • When a paper misfed (A) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.

1Push up the lever on the right side, and open the printer's right cover carefully.

Right cover illustration

2Remove misfed paper slowly.

Interior illustration

3If the paper cannot be removed, open the bypass tray and pull it out slowly.

Interior illustration

4Remove the paper slowly from the bypass tray.

Interior illustration

5Carefully close the right cover.

6Carefully close the bypass tray.