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No Response from Printer

Follow the procedure below to check the port settings and the connection between the printer and computer.

  1. Check that the power of the printer is on.

  2. Make sure that the computer and printer are properly connected using a USB cable.

  3. Open the printer properties dialog box.

  4. Click the [Ports] tab.

  5. Check that USB is selected in the [Print to the following port:] list.

Note