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Other Problems

You may eliminate certain problems by changing the printer driver settings as described below:

Cannot print certain data properly when using a certain application, or cannot print image data properly.

  • In the [Print Quality] area, select [Quality priority], and then print.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Dithering], deselect the [Use error diffusion] check box.

  • Set [Spool format:] to [RAW] or [EMF] in the [Printer Configuration] tab.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Image processing priority], deselect the [Adjust photos and images] and [Smooth low resolution images] check boxes.

  • In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Print as bitmap] check box.

  • On the [Printer Configuration] tab, set [Adjust Color Density] to [Darker] or [Lighter], and then print.

  • In the ]Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):].

Some characters are garbled or missing.

  • In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change methods to extract TrueType fonts] check box.

  • In the [Printer Configuration] tab, set [Spool format:] to [EMF]. In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Print as bitmap] check box.

Some characters are printed faintly or not printed.

  • In the [Print Quality] area, select [Quality priority], and then print.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Dithering], deselect the [Use error diffusion] check box.

  • On the [Printer Configuration] tab, set [Spool format:] to [RAW] or [EMF].

  • On the [Printer Configuration] tab, select the [Increase bold with font size] check box.

  • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):].

  • To print text in black, in the [Print Quality-User settings] dialog box, on the [Color Settings] tab, select the [K (Black) for text only] check box.

Printing is slow and takes time, which delays release of the application.

  • In the [Print Quality] area, select [Speed priority] or [High speed], and then print.

  • In the [Printer Configuration] tab, set [Spool format:] to [EMF].

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Image processing priority], deselect the [Adjust photos and images] and [Smooth low resolution images] check boxes.

  • Close the resident application.

Printing stops halfway.

View the status monitor to check whether an error has occurred. See Status Monitor Errors.

To print on preprinted or prepunched paper, select the [Use preprinted/prepunched paper] check box in the [Printer Configuration] tab.

Cannot carry out Layout print for Excel sheets.

In the printer properties dialog box, on the [Advanced Options] tab, select the [Increase auto-keep settings for applications] check box.

How can I make the Print mode change automatically according to the status of envelope selector?

To automatically do single-sided printing when the envelope selector is set to the envelope position, on the [Printer Configuration] tab, select the [When the envelope selector is set to Envelope Mode, use uni-directional printing only] check box.

How can I prevent ink transfer between printed sheets during duplex printing?

On the [Printer Configuration] tab, in the [Sheet-dry Print Delay...] dialog box, change [Print delay time:].

Ink smudges and characters are not properly formed when printing white text on a black background.

In the [Print Quality] area, select [Quality priority], and then print.