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Removing Paper Jammed around the Guide Board

Follow the procedure below to remove paper jammed around the guide board.

Important

  • If the multi bypass tray and duplex unit are attached to the printer, switch the printer off and detach the duplex unit.

  1. Open the rear cover.

    Open the rear cover completely so you can see the guide board in the recess.

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  2. Unlock the guide board by moving the tabs on both sides toward the middle, and then open the guide board.

    image

  3. Open the left cover.

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  4. Turn the paper feed wheel to release paper from the feed belt.

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    Release paper from the feed belt to make it removable.

  5. Insert your finger between the paper and the feed belt, and then remove the paper slowly.

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    Do not touch the feed belt.

  6. Close the guide board.

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    Push the PUSH area on both sides of the guide board until it firmly closes.

  7. Close the rear cover.

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  8. Close the left cover.

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    Printing starts.

Note

  • Depending on how the paper was jammed, printing may resume from the next page, not the one jammed.