Problems |
Causes |
Solutions |
---|---|---|
The machine does not turn on. |
The power cord set is not connected correctly. |
For details about how to connect the power cord, see Connecting the Power Cord Set. |
The screen does not change after the startup screen is displayed. |
The machine is starting. |
Wait for a while. If the machine does not get ready in two minutes, contact the support desk. |
The remote control does not work. |
The remote control receiver is not receiving the signal from the remote control. |
|
The remote control does not work. |
The remote control batteries are running low. |
Replace the remote control batteries. |
Firmware Update screen is displayed when turn on the machine. |
If a required firmware update is detected. You cannot start a meeting or accept a registration request until the update is complete. |
Check the update information, and then start the update immediately. |
No screens can be shared after upgrading Windows. |
An appropriate driver for PC Screen Share is not installed. |
Check [Add or Remove Programs] to confirm whether the appropriate driver for PC Screen Share is installed. For information about how to install the appropriate driver for PC Screen Share, see Preparing for Screen Share. |
No screens can be shared after upgrading Windows. |
The PC Screen Share has not been automatically started. |
If the PC Screen Share program is not automatically started when a USB cable is inserted into the computer, manually start the program. For information about how to start the PC Screen Share program, see Sharing Your Windows Screen. |