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System Information

You can view the machine's system information, such as the Contact ID, current firmware version, and MAC address.

Important

  • The Contact ID and UI version do not appear if the machine is not connected to a network, or if it cannot connect to the service.

Screen illustration numbered callout illustration

  1. Machine Information

    • Model Name

      Displays the model name of the machine.

    • Contact ID

      Displays the Contact ID of the machine.

    • Firmware Version

      Displays the current firmware version.

    • UI Version

      Displays the current UI version.

  2. Network

    • Wired Network MAC Address

      Displays the MAC address of the machine when it is connected to a wired network.

    • Wireless Network MAC Address

      Displays the MAC address of the machine when it is connected to a wireless network.

  3. Product Information

    • Web Site URL

      Displays the URL of the Unified Communication System home page.

    • Legal Notices

      You can view the copyright information for the software applications installed on this machine.

    • Send a Report

      If there is a problem with the machine, send the operation log, system information, and other details about the machine to Ricoh for problem diagnosis.

      Only send a report when requested to do so by the support desk.

    • Save and Restore Configuration with the Card

      Do not use this feature normally.

      Only use this feature when requested to do so by the support desk. Follow the instructions given by the support desk to use this feature.

1In the Features screen, press the [Left arrow key] or [Right arrow key] key to select [Configuration Menu], and then press the [Enter] key.

2Press the [Down arrow key] or [Up arrow key] key to select [System Information], and then press the [Enter] key.

3Check the system information.

If you want to check the legal notices, press the [Left arrow key] key to select [Legal Notices], and then press the [Enter] key.

If you want to send a report to Ricoh, press the [Left arrow key] and [Down arrow key] key to select [Send a Report], and then press the [Enter] key. Next, press the [Enter] key to send a report.

Before sending a report, carefully read the report service privacy statement that appears on the screen and agree to the stated terms and conditions.

4After checking the system information, make sure that [Close] is selected, and then press the [Enter] key.

If [Legal Notices] or [Send a Report] is selected, press the [Right arrow key] key to select [Close], and then press the [Enter] key.